How to Dispute
a Surprise Medical Bill
Contact Your Doctor’s Office
For billing errors, such as duplicate charges, call the medical practice billing department to voice your complaints. Inform them of the error and submit an official request letter for the issue to be looked into and resolved.
Request an Insurance Appeal
If the problem is with your insurance, such as your claim being denied when you should be covered, file an appeal with the insurance company. You can ask your doctor to write a letter to support your case.
Contact Your State’s Insurance Department
If your doctor’s office and the insurance company can’t seem to resolve the issue, your state’s insurance department may be able to help. They can set up an independent medical review to look into and resolve the billing issue.